Customer Comments

Michael O. from Ft. Myers, FL

We have been customers of ARS, Ft. Myers for a dozen years and have always been highly satisfied with their products and services. As an organization they are prompt and thorough. Wayne, our tech, always goes above the high standard of service that ARS provides with innovative solutions. He is always professional and is adept at explaining the problems and solutions.

Rick Y. from Miami, FL

Patrick (Service Technician) was on time, courteous and extremely knowledgeable. He explained everything he was doing in detail. There were no surprise charges or hidden fees. These guys are serious and I would use them again without hesitation.

Frederick L. from Vero Beach, FL

Chris knows his job, was very courteous, took his time when checking out my system and did not rush through his inspection like some service people do. He took time to explain things that I should look out for in the future. A pleasure to have him around.

Debbi L. from Ft. Walton, FL

ARS of Ft. Walton was awesome! From the initial visit from Tony for the quote, to the follow up with Connie for additional savings, and we couldn’t ask for a better team of installers. Jerry and Kevin were friendly and professional on top of being very skilled and knowledgeable of their product and installation. Very satisfied with our new HVAC and impressed with the lifetime warranty offered. Thank you ARS....great job!!!

Lewis K. from Jacksonville, FL

Tech was polite and did a thorough job. He performed tasks that no other tech had ever done previously in the 18 years I’ve been in my home, and I have maintenance performed on both AC units faithfully twice a year. I was very impressed with his performance.

Renato E. from St. Petersburg, FL

Awesome!! Oliver is fantastic - very friendly, professional and knows his trade very well. We don’t have to tell him to use booties before stepping inside to protect our carpet. Answered all my concerns and questions. Very satisfied overall. Will recommend ARS to anybody.

Tony V. from Orlando, FL

Brad & Jason did an outstanding job of installing a new HVAC system in our home. They were professional and courteous and had everything working in a short amount of time. Would recommend ARS of Orlando to anyone looking for a good, efficient HVAC system.

Jacqueline from Marietta, GA

I am extremely pleased with the service provided. The technician performed in an excellent manner. He was courteous, neat in appearance—including shoe covers, and he even took the time to clean all debris from the unit.

Colin G. from Chicago, IL

I have used ARS repeatedly for HVAC and plumbing work and have always been 100% satisfied both with the work done and with the service professionals.

Katie M. from Indianapolis, IN

What a great experience! I would definitely use them again. Every contact I had with them was professional and lovely. Our tech, Reav was super polite and quick to diagnose and remedy the problem. He explained everything to us and was a pleasure to work with. Would definitely hire them again!

Mark M. from Lafayette, IN

Everything went very well from the initial call to completion. They called to let us know a technician was on the way. Once in our home, Manuel was very courteous, answered all my questions, did a very professional installation and left everything as clean as it was when he arrived. I would recommend ARS and Manuel to anyone.

Albert C. from Boston, MA

After some frustration with the gas company’s emergency service I looked into ARS which I had used some years ago. The response was rapid and a technician, Nick was here in a timely manner. Our high efficiency furnace was given a thorough check-up, it is running smoothly and several areas that will need future attention were addressed in a clear and concise manner. Count us in as premium customers.

Ron W. from Detroit, MI

Their service is the best. They installed my furnace and air conditioner and serviced it two times a year, winter for the furnace and summer for the air conditioner. They keep it running at its best performance. I couldn’t be happier. Our service guy, Ken, is informative and relates his findings so we can understand what we need to do. Andy’s Statewide is a 5 star company.

Brian P. from Pittsburgh, PA

Excellent technicians. Quality products. Fast service. Great prices. I had a whole-house split heat pump installed. I was completely satisfied with all personnel, from reception and sales to installation technicians. Every member of the team ensured that we were satisfied throughout the entire process. When they left, the house was cleaner than when they started. All components were installed very neatly and orderly. I have already referred a few of my friends and family to give them a call.

Jenna K. from Laurel, MD

Vince from ARS- Laurel came to our new construction townhouse after not having heat for 24 hours. It was cold, and we needed a new part that he didn't have in his truck. He met another ARS worker and got the part he needed; we finally got heat about an hour after he was here. He did a great job! Thank you ARS!

Michael B. from Forrest Hill, MD

Every person we worked with at Blue Dot was first rate. From sales, service to installation, we were very pleased. I give you all my highest rating. Thank you.

Whitney W. from Omaha, NE

We had a great experience with Aksarben. We had a leaking pipe in the bathroom and they were able to come out on a Saturday and Mike M was great! He not only fixed our issue but was also able to give us several very helpful plumbing suggestions and he even took the time to show us how to turn off the water to all our outside pipes before winter saving us from having broken pipes in the sling or a potentially flooded basement. Mike M is the only plumber we will use from now on. Thank you!

Edward A. from Nashville, TN

I called on a Sunday at approximately 9:30 am due to a leak in my hot water heater and the garage being partially underwater. Kevin was at the residence in a timely manner and very professional when he arrived. The plumber was very knowledgeable and fixed the problem quickly. ARS has great customer service and a knowledgeable staff. I have nothing but good things to say about the company. Very happy.

Bill W. from Manassas, VA

Corey always advises me on every step that he is taking to insure that our HVAC systems are in good working order. He is polite, punctual and competent and I recommend him without reservation. Bill W.

Laura M. from Alexandria, VA

Very thorough with inspections and explaining services; also took time to explain how to maintain system to keep HVAC running and to last longer number of years. Great customer service overall and very knowledgeable.

Brett O. from Raleigh, NC

Annual maintenance service - prompt, very courteous, provided clear recommendations for problem areas found during inspection.

Scott G. from Durham, NC

ARS was available when we needed them. The technician, Josh, came out and diagnosed the problem. He did a great job of explaining the problem and was able to offer a solution. He went and got the parts needed and was back promptly and had our unit back working at full capacity the same day. I really appreciate the time he took not to only explain what was going on, but also to show me the problem (it is always nice to see the actual problem when you can).

Patricia from North Charleston, NC

Excellent and thorough service call. Bruce explained everything and was courteous. NO pressure explanation of additional services. Friendly too!